Customer feedback - Ashfield Group

Testimonials

Outstanding Workmanship

We just wanted to say, what we’re sure won’t be news to you, but as your customer/clients we are thrilled with Craig.

We’ve had many workmen work with us through the years in our various homes, yet Craig is a cut above them all.  What an incredible hard working, fun yet knows when to be professional, prompt, clear in what he says needs to be sorted, person.

His workmanship is so outstanding and we would recommend his skills for sure.

So great for any team of workers.

Mr & Mrs Garford

 

Excellent Communication

We have had the pleasure of working as sub-contractors with Ashfield Group on several projects in recent years, including Duncan Street, Leeds.

We have always found them to be a great team to work with, with excellent communication, both before work commences, and during our time on site.

BRC Leeds

Building Restoration & Repair Specialist BRC Leeds (buildingrestorationandcleaning.co.uk)

 

Highly Recommend

From the start of the capital works project Ashfield Group have been openly communicative and very supportive. The Directors of the company spent lots of time on site, so they fully understood our Employer Requirements and specification and were very diligent in our monthly progress meetings where they prepared a detail Contracts Report plotting the projects progress and route ahead.

Ashfield Group site managers, staff and chosen subcontractors were diligent, professional, and fun to work with, it made for a great atmosphere on and off site throughout the works. Both the time management of the project and the budget controls were monitored very closely by their senior management and site staff and as a result our project was delivered within our target budget and ahead of the contract programme. Ashfield Group have been very helpful with their QS and have worked hard to provide MAP Charity with value engineered options to be cost efficient and overcome unexpected challenges within the refurbishment.

We highly recommend Ashfield Group and it was a pleasure working with such a proactive and forward thinking construction group.

Tom Smith, Director, MAP Charity 

 

Great To Work With

We have used Ashfield for a number of projects over the years. We have always found them to be helpful, trustworthy and great to work with – from everyone on site to everyone in the Office Team. We would have no hesitation in recommending Ashfield to our Client’s.

Katie Cussons, Contract Manager @ Timberwise 

Timberwise – Specialist Property Care & Preservation Services! – Timberwise

 

Fully Controlled Environment

Many thanks to Ashfield for crafting our sustainable, low energy, forever home.

As novice developers, we began with considerable trepidation and probably fell foul of every pitfall going, but Krystian and his Ashfield team were always on hand to help us through and find the best solutions to the inevitable challenges.

An air tightness result of under 3m³/hr/m², is testament to Ashfield’s care and attention to detail during construction.

The end result is a lovely home, with energy rating A, delivered under budget!”

Mr & Mrs Pierce

 

Challenging Project

We are very impressed with Ashfield’s workmanship and attention to detail.

We are totally satisfied with every element of Ashfield ‘s work and would score them 9 out of 10 across the board, including quality of product, quality of service, safety and ability to complete the project on time and within budget.

We would not hesitate to recommend them.

Mr & Mrs Mills

 

Synthesis Of Space

Many thanks to Ashfield for crafting our sustainable, low energy, forever home.  As novice developers, we began with considerable trepidation and probably fell foul of every pitfall going, but the Ashfield team were always on hand to help us through and find the nest solutions to inevitable challenges.  An airtightness result of under 3m³/hr/m² is testament to Ashfield’s care and attention to detail during construction.

The end result is a lovely home, with energy rating A, and delivered under budget.

Ms Harrison

 

Clifford Village Hall

Ashfield were appointed to carry out a much needed extension and refurbishment to Clifford Village Hall, to provide new disabled and baby changing facilities, an enlarged and improved kitchen and new toilet areas.  Despite stoppages and set backs due to the Covid pandemic, Ashfield have completed the work to a very high standard, and the Trustees are extremely impressed with the finished building.

Clifford Village Hall Trustees

 

Andrew Kerr

We were introduced to Ashfield by our architect, as one of three companies selected to tender for the renovation and extension work on our house. Whilst all three companies were professional in their approach and competitive in their quotes, we selected Ashfield because their quotation was well organised, detailed and flexible, as we knew we wanted more work doing than what was put in the original tender documents.

From the start of the process, they explained the timeframes, where they would be working and who would be on site. Safety was clearly key to them, knowing that there was a family still living in the house. Krystian, the Project Leader, kept us very well informed about what was going on, was happy to answer questions from us, plus both he and the team provided good ideas and suggested slight amendments to the original plans, as and when they came across minor issues. Where subcontractors were used, they were well monitored and informed, clearly having worked with Ashfield for some time, and did their work to the same high degree of quality that the Ashfield team did. We also had separate suppliers for various items such as the kitchen, the bi-folding glass doors and the front door, and here again Krystian and his team coordinated well with them, to ensure that everything went as smoothly as it could – for certain items, it was Ashfield who was ready before the supplier was.

We did have numerous discussions about additional work as the project went ahead and here Krystian and his team were very agreeable and provided further competitive quotations. As a result, the project timeframe extended a bit but that was only due to the additional works. During the review of the final works, small identified defects have been very quickly dealt with.

We would have no hesitation in recommending Ashfield to others, as they have provided us with a fantastic new living space, of high quality and with minimal disruption. At all times, we have found their employees to be polite, friendly, helpful and above all, professional. Thank-you very much indeed for all your hard work and efforts.

Andrew Kerr

 

BizSpace

With a combination of heavy rain and fallen leaves blocking downpipes, autumn can be a nightmare period for gutter issues. One of Ashfield’s clients, Bizspace Ltd, recently encountered guttering problems, causing multiple leaks at their office building in Bradford which we refurbished internally a few years ago. Ashfield were asked to come to their rescue and it prompted a message of appreciation from Tom Harrowell, Cluster Manager at BizSpace:

“As you know there were severe leaks all along the back and front of the building. I was getting well-deserved grief from customers as their offices and equipment were getting damaged. I chanced a call to Krystian to see if he could help, and he couldn’t have done more, to be honest. He grasped the severity of the situation immediately and redirected the lifter arranged for Huddersfield, which was onsite within the hour. The lads were already fully briefed when they arrived and cracked straight on.

Not many contractors would have acted like this and been so helpful, especially in such awful weather conditions. Special mention also for Glenn and Dean, who went the extra mile as always and went up in the lifter in appalling conditions. Their sole aim was to assist me and get our customers back smiling, which is exactly what they achieved. Great work to all at Ashfield, very much appreciated.”

Thanks for the kind words, Tom – we hope that your gutters remain trouble-free for the foreseeable future!

Tom Harrowell, BizSpace

Mount Pleasant

A massive thank you to Ashfield Group for transforming our home. The team led by Krystian and Gary were all lovely to work with and gave expert guidance along the way to make it not only beautiful but practical to live in. We ran into some issues along the way that could not have been predicted and the team simply responded by helping with options and recommendations on how to move past them.

We would recommend Ashfield and all the build team to anyone embarking on a truly ‘transformational’ project such as ours.

Marie, Ade and Erin, November

Church Lane

“One of the key parameters of AECB Standard for our eco house project was to achieve a 1.5 ach-1@50 Pa air tightness result. Ashfield helped to deliver an excellent result which represents outstanding air tightness performance and very low emissions. It was my dream to achieve a score of below 1, so to get to 0.84 ach-1@50Pa is a great achievement. We also scored 0.95 m3/(m2.hr) @50Pa which is exceptionally good in relation to the standards set out in the Building Regulations. Congratulations to the team at Ashfield for finishing with a flourish.”

Jonathan Lindh, LEDA Architects, September

Gresley House – Doncaster

Bizspace completed the purchase of Gresley House in Doncaster, the building being made up of three floors of mixed serviced offices, with 12,800 square feet of serviced office space available to let.

BizSpace were looking to make substantial investment into the refurbishment of the office building to provide a new modern reception area, update the general office facilities and refit the ground floor as smaller workspace units.

The planned refurbishment of the ground floor was to provide 25 new serviced and managed office units for businesses in the area.

When considering our options with regards which contractor we would like to see on board with our plans, Ashfield Group was high on that list.

Having worked on several projects with them previously, we felt that they would not only provide the skill and workmanship expected and understand how we wanted to bring our new brand to the building, but crucially would be on board with our own company values to our customers.

The project was always going to provide challenges to undertake the works whilst having the building already 65% occupied with customers.

Our decision to work with Ashfield proved accurate and whilst the superb quality of the resulting work was never going to be of any concern, knowing the high standards provide on earlier projects from them, it was the day to day management of the team on site and their direct dealings with our customers, that ultimately made the project the success that it has been.

Krystian project led the Ashfield team with a clear brief and understanding of the challenges and ultimately the person who took on board our vision and brought all the trades on board with the intent to make the project a success.

The whole project was a success from start to finish and whilst we continue to work with Ashfield on numerous other types of projects, I would hope that the future brings us together for more similar projects.

Andy Holland, Regional Operations Manager – North, Bizspace Ltd

Welcome In Community Centre

Ashfield Group have managed 2 phases of renovation works at our Welcome In Community Centre and we have found them to be professional, efficient with excellent attention to detail.

The renovation works have been completed ahead of schedule and we were delighted with the extra touches suggested and organised by their team.

Ailsa Rhodes CEO Opal Projects a registered charity

5 Star Company

We have recently had an extension built by Ashfield Group to make a granny flat.  From meeting Brendon (CEO) to the completion of the job, we can’t fault the level of communication and superb quality of work that we have had.

All the lads that worked on our project were very friendly and always made sure that they left the site so tidy at the end of the day.  Neighbours commented that they were so impressed with the neatness of the site.

As we were still living in the house while the work was carried out, the lads made sure every stage of the build was carefully planned to cause the minimum disruption to the main house.

Krystian who project managed the job for Ashfield is a gem (full of ideas and advice) but we would also like to say a very big thank you to Shane, James, John, Gary and Dave for their very high quality of workmanship throughout, which has resulted in a fantastic granny flat (which my mother-in-law absolutely loves).

We would happily recommend them for any building work.

5***** company!

Mrs Rutherford

Prompt Reply

I was pleased to receive a prompt reply to my request for work required.

I am grateful that every effort was made to do the most important aspects of maintenance work required before the worst of the winter period.

I was happy that the work was carried out effectively and hope to continue a working relationship in the future.

New Life Community Church

Speed & Professionalism

I want to take this opportunity to express my thanks to Brendon, Krystian, Dean and Glenn for their speed and professionalism in sorting out the storm damage to my roof.  The work carried out is excellent and has improved the appearance of the property.  Dean and Glenn kept me informed at all stages and were a pleasure to have on the property and did a superb job.

Like previous jobs your company has done for me the end result is excellent, and be assured that I will recommend you to everybody that I know.

Mr Hall

Excellent Service

Very professional and efficient.  Excellent time keeping and all staff friendly and skilled.

Excellent service, all went smoothly.

Ms Finn

Lovely Job

Thank you so much for the lovely job you have done, it is much better than I thought it was going to be.

Mrs Thompson

Excellent Service

Glenn and Richard deserve credit for a tidy efficient job.

After researching the internet for recommended Velux window fitters I chose Ashfield.  We were quite worried initially (so many cowboys out there).  I can assure you this company are efficient, excellent and very professional, thank you guys, Krystian, Glenn and Richard, we are highly delighted with the finished product.

L. Belk

Excellent

“Excellent” roofing team on site, would use this company again.

It was only a small job I requested the company do, but it was carried out to a professional standard. Highly recommended.

Mr Midgley

Would Recommend

Would recommend your company to others.

Pleased with the level of service supplied by all concerned.

Many thanks.

Ms Fricker

Managed Superbly From Start To Finish

Very impressed from start to finish.

We have been very impressed with ABG’s professionalism and quality of work.  They managed the project superbly from start to finish and we have the utmost confidence in the work they have done.

Chapel Allerton Tennis & Squash Club

Head And Shoulders Above The Competition

Telephone enquiry was dealt with promptly and efficiently, work was completed to a very high standard.  The builders were highly professional and knowledgeable.  The work was completed to schedule and the site left clean and tidy.  Excellent jobs (2).  Thank you.  I have no hesitation in recommending Ashfield Group.

Just keep doing what you’re doing, you are head and shoulders above the competition!

Mr Marquis

Speedy And Efficient Service

Excellent, speedy, efficient service from initial phone call and throughout, again!

Thanks to all.

Mrs Marriott

A First Rate Job By A First Rate Company

From our first contact with Ashfield they have been helpful and efficient with the work carried out on the property.  The site was cleared and tidied each night and the workmen were always polite and ready to answer any queries.

A first rate job by a first rate company, we will not hesitate to use Ashfield again and thoroughly recommend this company.

Mr Bodkin

Top Job As Always

Ace, thank you, I wouldn’t choose anyone else – top job as usual.

Mr Palmer

Peace Of Mind About Our Safety And The House

All the employees that came to our home were informative, courteous and very considerate which made us relax and feel confident that the repair would be done exceptionally well.

Responding to our message late on a Saturday afternoon in the middle of a horrendous storm we felt was above their duty but gave us peace of mind about our safety and the building.  I must also praise the lady who answered our original phone calls for her concern and action.

We wish to thank everyone for their skill, consideration and prompt attention and we have already passed your firms name on to two people with total confidence that they will be as pleased as we are with your work.

Mr & Mrs Hall

A Team You Can Trust

A quick and good response.  Standard of work is good and the team were friendly and efficient and I felt I could trust them.

Mr & Mrs Ferguson

Second To None

I am very happy with the work and service I received from Ashfield Group.

Krystian who led the whole project was absolutely amazing.  Krystian, Glenn and Toby all worked very hard and were all very professional.  The level of service I received was second to none and I wouldn’t hesitate recommending your company to others.

A massive thank you to Krystian and his team for making a very stressful job/time go smoothly!

Ms Azam 

Cheerful And Helpful

I was impressed by the cheerful, helpful roofer and his young assistant.

I would be happy to recommend the services of Ashfield Group.

Mr Alleyn

Whirlwind Or What?

Appointment booked for 10.00am.  Arrived at 9.20am.

Inspected and found fault.  Went away, came back, job completed by 10.05am.  Whirlwind or what?

This is the third time we have used Ashfield Group and will use them in the future.  Highly recommended.

Mr Barlass 

The Roofing Looks Great

May I take this opportunity to thank you once again for an all-round job well done.

Your installation team, Glenn and Richard were exemplary in their conduct and the quality of their work.  The scaffolding team were also polite and professional.  Krystian and the office team were always helpful and prompt to come back to me for any enquiries.  The work was completed on time and as per the quotation – and it looks great.

I will happily recommend you and pass your details to anyone who needs roofing work.

Mr Speed

New Porch Planned To Perfection

We needed a porch, who do you get, family, friends or a builder? What a dilemma.  We went on the internet and looked for builders within 20 miles.  We selected three for a quotation.  One never replied, and out of the other two we decided on Ashfield.

We selected Ashfield based on their website which was very professional.  From the initial meeting with Krystian we felt comfortable about our decision, he was very pleasant, helpful and knowledgeable, nothing was too much trouble, a very dedicated young man.  He sorted out the architect and all the relevant planning and came up with a price that was very competitive.  After the plans had been passed, work started on time with a great set of lads, namely Toby, Dave, Gary, Scott and Ben.  The site was kept clean at all times and nothing was too much trouble at any time.

The porch looks exactly how we wanted it, any problems that arose were sorted.  The porch was finished on time scale and Ashfield turned out to be a great decision to go with!

So many thanks to Ben, Toby, Bev and all the lads, especially Krystian for a great job.

Mr Grimston

Rare Honesty

Delighted that the work came in under the quoted price.  Rare honesty from a building firm that I’ve never experienced before!

Mr Chatterton 

A Pleasure To Deal With

Everyone at Ashfield was a pleasure to deal with, from my receiving the (very reasonable) quote to the completion of the work. The work was carried out with great care and efficiency. I will not hesitate to recommend Swift and Ashfield to my friends and relatives as working to a very high standard.

Mrs Pooley

Up-Beat And Approachable Staff

The work was carried out efficiently and the site staff remained up-beat and approachable at all times.

Mr Robinson 

Very Happy With The Quality Of Work

I am very happy with the quality of the work done and the standard of communication and support from start to finish.  This includes workmen coming back to deal with something I was concerned about.

Ms Clarke

Dedicated To Getting Things Right

I just wanted to take this opportunity to thank everyone at Ashfield for their work and help on my house this winter. Especially though to Krystian… Throughout the whole period he was dedicated to getting things right and nothing was ever too much.

He always made sure that issues were dealt with quickly and least hassle possible to me by coordinating workers at such a fast pace even when asked at short notice…. nothing was ever a problem.

In my time I have renovated houses and had extensions built so I am well accustomed to dealing with builders, electricians, plumbers etc. I was very impressed with the work ethic of Krystian and have recommended Ashfield Group to family and friends.

Thank you once again!

Mr Oliveri

End Result Is Excellent

Many thanks for the excellent job. We are really pleased with the end result.

You were able to start work exactly when you quoted and someone was working on site every day until the work was complete. All the workmen were polite and well-mannered.

Whenever there was a problem, you sorted it out.

We would have no hesitation in recommending Ashfield to any of our friends.

Mr & Mrs Andrews

Fantastic Job From Start To Finish

Yet again a fantastic job carried out as promised at quotation stage. Gary & Krystian did a really good job with the joinery work, and fitted this in with the decorator, JB Décor who we can also commended. (Thanks for the recommendation!) It all looks how we wanted it to be. 

Mr & Mrs Flannigan

Couldn’t Be Happier

I couldn’t be happier with Ashfield, the work that was carried out and the guys that did it.

Mr Bland

Nothing But The Highest Praise

From start to finish we have nothing but the highest of praise for Ashfield Group.  From the initial contact with Krystian, when survey and quote was carried out, to the installation of the new flat roof, everything was as good as we could have wished for.

Ben and his side kick (we can’t recall his name – sorry!) arrived at the property and immediately set to work. We were kept informed as to what would take place at each step of the process and they were always very polite and kept the site as tidy as they could, while waiting arrival of the skip! In addition, they were happy to rectify some problems that were evident in the adjoining tiled roof.

They were later joined by a second team of roofers who again were not afraid to get stuck in and between the 4 of them ensured the job was completed and the site cleared of all debris.

This is the first time we have employed this firm and would have no hesitation in recommending them to anyone who requires such work. We were so impressed that we will be employing them again when we have further work to be carried out in the near future.

Mr & Mrs Flannigan

No Disruption To Business

Recently Ashfield carried out a number of repairs to the property to a very high standard, and importantly with no disruption to the businesses that operate from the offices, and once the work had been finished the areas were left clean and tidy. I was very impressed with the service given and will have no hesitation using your company again in the future.

Mr Hanson